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Frequently Asked Questions

Common Questions

Find quick answers to the most common questions about Mysto

How do I create my online store?

Creating your online store with Mysto is simple! Just sign up for a free account, choose a template, add your products, and customize your store. No coding required - you can have your store up and running in just 5 minutes.

What payment methods do you support?

We support all major payment methods including Razorpay, UPI, Credit/Debit cards, Net Banking, and digital wallets. We're integrated with Razorpay to provide seamless payment processing for Indian businesses.

How do I manage orders and inventory?

Our dashboard provides comprehensive order management tools. You can track orders, update inventory, manage products, and view analytics all in one place. We also integrate with Shiprocket for automated shipping and delivery tracking.

Is there a free plan available?

Yes! We offer a completely free plan with all essential features you need to get started. You can create your store, add products, accept orders, and manage your business without any upfront costs. Upgrade to premium plans for advanced features and higher limits.

Can I customize my store design?

Absolutely! Choose from our collection of beautiful templates and customize colors, fonts, layouts, and more. You can also add your logo, customize product pages, and create a unique brand identity that matches your business.

Do you provide customer support in regional languages?

Yes! We provide support in multiple Indian languages including Hindi, Malayalam, Bengali, Telugu, Marathi, Tamil, Gujarati, Kannada, and Odia. Our team is committed to helping you in your preferred language.

How do I integrate WhatsApp for customer communication?

WhatsApp integration is built-in! Simply connect your WhatsApp Business number in the settings, and customers can directly message you from your store. You'll receive order notifications and customer inquiries directly on WhatsApp.

What happens if I need technical assistance?

Our support team is available 24/7 via phone and WhatsApp. You can also access our comprehensive help center with tutorials, guides, and video walkthroughs. We're committed to helping you succeed with your online store.

24/7

Support Available

<5min

Average Response

98%

Satisfaction Rate

10+

Languages Supported