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Frequently asked
Quick answers before you upgrade
Upgrades take effect immediately and you only pay the prorated difference. Downgrades aren’t available, to protect your catalogue and store data.
You’ll be asked to upgrade before adding more products. Existing products stay available — nothing is deleted.
The Free plan has no time limit. Use it with a small catalogue, then upgrade when you’re ready.
Free includes a Mysto subdomain. Custom domains need a paid plan.
Cards, UPI, net banking, and wallets — all processed securely through our payment partners.
Yes. Your plan stays active until the end of the billing period, then moves to Free.
Subscription fees are non-refundable. Cancel anytime and keep access until the period ends.